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FAQ's

Have a question? Check the list below to see if we have your answer. If you don’t see your question, contact us.

ROOST Tampa
1050 Water St
Tampa, FL 33602
813.945.4890



 

 

Check In: 4:00 PM
Check Out: 11:00 AM

We do our best to get you into your room upon arrival, but we cannot guarantee you will be able to check in before 4:00 PM. We want your room to be perfect for you so our housekeeping team needs time to make that happen.

Please ask the property front desk for more details on late check out. We can sometimes give an extra hour or two but cannot guarantee it. Anything beyond 1:00 PM will incur additional charges.

We require a commitment for the full length of stay based on the booked arrival and departure dates. In the event that you depart early, we do not often have enough time to rebook the room so we do typically charge. Please discuss with our front desk in the event that your travel plans change during your trip.

Minimum age required is 18 with valid ID.

Yes! We love pets! We only allow dogs and cats. We charge a cleaning fee up to $350 for all pets (depending on length of stay).

Yes, Roost includes WiFi for all. No additional charge or sign up required.

All apartments include: complimentary wireless internet, portable telephones with free local calls, televisions equipped with DirectTV, Bluetooth Sonos speaker.

We offer our favorite Le Labo products in your apartment upon arrival. We include bar soap, body wash, shampoo, conditioner, and moisturizer. These products are paraben-free.

All suites include a washer and dryer. We provide a few detergent pods to get you started when you arrive. If you have dry cleaning that you would like to send out, we have a provider at each property that can assist. Please contact our concierge for more info.

Yes, we have a fitness center that is open 24 hours a day. Reach out to the front desk to see if we have any fitness classes available during your stay!

Yes, all of our properties offer facilities for guests with special needs as outlined by the ADA. Please inquire with the property directly so that we can ensure you have an apartment with all of the components required for you.

24 hour in-and-out self parking is available for a fee, please visit the front desk concierge to register your vehicle and gain access to our garage.

Certainly! We love the cities we live in and are always happy to share our favorite spots and insight with our guests! You can reach us at 1-844-MY ROOST for additional information, directions, neighborhood details, recommendations, and much more.

We partner with the best-in-class grocery delivery services in each of our locations. Please contact the property directly to assist with having your favorite foods in your fridge prior to arrival!

We offer rollaways and pack'n'plays at all of our locations for our smallest travelers. Please contact the property directly to make arrangements for all the supplies your little ones require.

Yes! We strive to maintain a clean, healthy environment for our guests and ask that you smoke outside in designated areas. If you smoke in your room or on property, you will be charged a penalty.

Yes. Please ship them to the property address and note your name and arrival date in an ATTN: line. We do not charge for standard packages. If you have something large or in need of special handling, please contact us directly to confirm.

Yes! Our sales team is happy to help with larger groups and special arrangements. Please contact us at reservations@myroost.com for assistance.

No, our facilities do not include meeting rooms. Our sales team can typically refer you to the nearest meeting facility for each location.

Yes, we pay commission to travel agents with an active IATA number on applicable rate plans.

The apartment hotel concept is simple yet thoughtful: rooms you actually like, in a neighborhood you want to live in, for however long you need. Whether you're here for an extended stay or short trip, you'll feel at home in a fully furnished apartment, with all the services and amenities of a boutique hotel.

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